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Call for service.
Paper curls badly once it prints and exits to the bin.
The Paper Texture setting is wrong for the type of paper or specialty media you are using.
Ensure that the Paper Texture setting matches the paper loaded in the tray.
1
For more information, see Quality Mode.
2
Call a service technician to replace the fuser.
Frequently Asked Questions (FAQ): Mac OS
®
Features,
Issues, and Solutions
This document provides answers to common questions regarding printing, the printer software, and how the
software interacts with the Macintosh Operating System (OS). Keeping your printer software and computer
system up-to-date minimizes printing issues and ensures the best results from your printer and Mac OS. To
keep your printer software current, visit the Web site of your printer manufacturer, and download the most
recent Web package. To keep your Mac OS current, periodically check for updates at
http://www.info.apple.com/support/downloads.html.
Mac OS X Features
Why do some applications not print multiple copies as expected?
Some applications handle the printing of multiple copies differently. Some versions of Microsoft Word
and Adobe Reader treat multiple copies of a job as a single copy job with multiple pages. The following
features will not work as expected when printing multiple copies using these applications.
Feature
Malfunction
Separator Sheets Between Copies
A sheet may be added only after the entire job is printed.
Duplex/Print on Both Sides
Copies may print on the same sheet.
Multiple Pages per Sheet
Copies may print on the same sheet.
Verify Print
All copies may be verified before they are printed.