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Troubleshooting Your System 129
6
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7
Run the appropriate online diagnostic test.
If the tests fail or the problem persists, continue to the next step.
8
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9
Open the system. See "Opening and Closing the System" on page 54.
10
Remove processor 2, leaving only processor 1 installed. See "Processors" on page 93.
To locate the processors, see Figure 6-2.
If only one processor is installed,
see
"Getting Help" on page 147
.
11
Close the system. See "Opening and Closing the System" on page 54.
12
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13
Run the appropriate online diagnostic test.
If the tests complete successfully, go to step 19.
14
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
15
Open the system. See "Opening and Closing the System" on page 54.
16
Replace processor 1 with another processor of the same capacity. See "Processors" on page 93.
17
Close the system. See "Opening and Closing the System" on page 54.
18
Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 1.
See
"Getting Help" on page 147
.
19
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
20
Open the system. See "Opening and Closing the System" on page 54.
21
Reinstall the processors that you removed in step 10. See "Processors" on page 93.
22
Close the system. See "Opening and Closing the System" on page 54.
23
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists,
see
"Getting Help" on page 147
.
Book.book Page 129 Friday, February 3, 2006 11:09 AM