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2
SECTION 2
Solving Problems
Finding Solutions
Accessing Help Files
Power Problems
Start-Up Error Messages
Video and Display Problems
Sound and Speaker Problems
Printer Problems
Modem Problems
Scanner Problems
Touch Pad Problems
External Keyboard Problems
Unexpected Characters
Drive Problems
Network Problems
Windows Error Messages
General Program Problems
Internet Connection Problems
E-Mail Problems
If Your Computer Gets Wet
If You Drop or Damage Your Computer
Resolving Other Technical Problems
Reinstalling Drivers and Utilities
Reinstalling Windows
Recreating the Hibernate File (Windows 98 Only)