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44 Solving Problems
www.dell.com | support.dell.com
Resolving Other Technical Problems
Reinstalling Drivers and Utilities
NOTICE: The Dell support website,
http://support.dell.com
, and the
Drivers
and Utilities
CD provide approved drivers for Dell™ computers. If you install
drivers obtained from other sources, your computer might not work correctly.
1
Insert the Drivers and Utilities CD into the CD or DVD drive.
2
Double-click the My Computer icon on your desktop.
3
Double-click the icon for your CD or DVD drive.
4
Double-click the folder for your operating system.
5
Double-click the appropriate language folder for the driver you want to
install.
HINT: You may need to
open more folders to find
the
setup.exe
file. For
example, to install the
Windows 98 touch pad
driver, double-click
win98
, double-click
touchpad
, double-click
english
, and then double-
click
setup.exe
.
6
Double-click the setup.exe file and follow the prompts.
For detailed information on installing specific drivers and utilities for your
computer, see Dell’s support website at http://support.dell.com.
G
O
TO
THE
D
ELL
SUPPORT
WEBSITE
—
Go to
http://support.dell.com
for
help with general usage, installation, and troubleshooting questions.
E-
MAIL
D
ELL
—
Go to
http://support.dell.com
and then click
E-Mail Dell
in
the
Communicate
list. Send an e-mail message to Dell about your problem; you
can expect to receive an e-mail message from Dell within hours.
C
ALL
D
ELL
—
If you cannot solve your problem using the Dell support website
or e-mail service, call Dell for technical assistance (see page 75).