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Contents 5
Windows Error Messages
. . . . . . . . . . . . . . . . . . . . . . 39
General Program Problems
. . . . . . . . . . . . . . . . . . . . . 40
A program crashes
. . . . . . . . . . . . . . . . . . . . . . . 40
A program stops responding
. . . . . . . . . . . . . . . . . . . 40
A solid blue screen appears
. . . . . . . . . . . . . . . . . . . 41
Internet Connection Problems
. . . . . . . . . . . . . . . . . . . 41
If you have a problem with your Dellnet account
. . . . . . . . . 41
E-Mail Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 42
If Your Computer Gets Wet
. . . . . . . . . . . . . . . . . . . . . 42
If You Drop or Damage Your Computer
. . . . . . . . . . . . . . 43
Resolving Other Technical Problems
. . . . . . . . . . . . . . . . 44
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . . . 44
Reinstalling Windows
. . . . . . . . . . . . . . . . . . . . . . . . 45
Reinstalling Windows Me and Windows 98
. . . . . . . . . . . 45
Reinstalling Windows 2000
. . . . . . . . . . . . . . . . . . . 46
Recreating the Hibernate File (Windows 98 Only)
. . . . . . . . . 48
Boot (Restart) Your Computer With the
Drivers and Utilities CD
. . . . . . . . . . . . . . . . . . . . . 48
Delete the Old Hibernate File
. . . . . . . . . . . . . . . . . . 49
Create the Hibernate File
. . . . . . . . . . . . . . . . . . . . 49
3
Adding Parts
Replacing the Palm Rests
. . . . . . . . . . . . . . . . . . . . . . 52
Replacing the Display Cover
. . . . . . . . . . . . . . . . . . . . 54
Using the Advanced Port Replicator
. . . . . . . . . . . . . . . . 54
Connecting External Devices to the APR
. . . . . . . . . . . . 55
APR Controls and Indicators
. . . . . . . . . . . . . . . . . . 57
Docking the Computer
. . . . . . . . . . . . . . . . . . . . . . 57