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Solving Problems 29
Problems writing to a CD-RW drive
HINT: If you disable
standby mode to write to a
CD-RW drive, remember
to reenable standby mode
when you finish writing to
the CD.
DVD drive problems
HINT: Because of
different regions
worldwide and different
disc formats, not all DVD
titles work in all DVD
drives.
Hard drive problems
TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A
CD-RW
DISC — For information on power conservation modes, see the Te l l
Me How help file or search for the keyword standby in Windows Help. To access
help files, see page 26.
CHANGE THE WRITE SPEED TO A SLOWER RATE — The CD-RW drive
must receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before writing to the CD-RW.
TEST THE DRIVE WITH ANOTHER DVD — Insert another DVD to
eliminate the possibility that the original DVD is defective.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — Double-click My
Computer on the desktop. If the DVD drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
CLEAN THE DISC — See the Tell Me How help file for instructions on
cleaning your DVDs. To access help files, see page 26.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 54.
RUN CHECK DISK
1 Double-click My Computer on the desktop.
2 Right-click the drive letter (local disk) that you want to scan for errors, and
then click Properties.
3 Click the Tools tab.
4 Under Error-checking, click Check Now.
5 Click Start.