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Advanced Troubleshooting 55
8 Resolve any IRQ conflicts, as described in step 5.
If an IRQ conflict exists, the Device status area in the Properties
window reports the cards or devices that share the device's IRQ.
You can also use the Windows XP Hardware Troubleshooter:
1 Click the Start button.
2 Click Help and Support.
3 Ty p e hardware troubleshooter in the Search field, and then click
the arrow to start the search.
4 Click Hardware Troubleshooter in the Search Results list.
5 In the Hardware Troubleshooter list, click I need to resolve a hardware
conflict on my computer.
6 Click Next.
®
Before reinstalling the Microsoft
®
Windows XP operating system to correct
a problem, try correcting the problem by performing a Windows XP System
Restore (see page 50). The reinstallation process can take 1 to 2 hours, and
you will need to reinstall your drivers, virus protection program, and other
software when the process is complete.
NOTICE: The Operating System CD provides options for reinstalling your
Windows XP operating system. The options can potentially overwrite files
installed by Dell and possibly affect programs installed on your hard drive.
Therefore, Dell does not recommend that you reinstall your operating system
unless instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows XP, you must disable any
virus protection software installed on your computer before you reinstall
Windows XP.
To reinstall Windows XP:
1 To reinstall Windows XP, insert the Operating System CD into the CD
or DVD drive.
Close any program or utility that might run after you insert the CD
into the drive.