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Solving Problems 35
Other technical problems
General hardware problems
If your computer exhibits one or more of the following symptoms, a device
conflict may exist:
• Your computer locks up, particularly while using a specific device.
• A recently added device does not work.
• A sound card emits noise or demonstrates other problems.
• Unintelligible characters print from the printer.
• The mouse pointer does not move or "stutters" when it moves.
• Messages appear stating that the computer is not operating at
maximum performance.
• Errors occur and programs crash for no apparent reason.
• Nothing displays on the monitor.
GO TO THE DELL | SUPPORT WEBSITE — Go to support.dell.com for
help with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy" on page 94 for a description of the hardware and
software support provided by Dell.
E-MAIL DELL — Go to the Dell | Support website, and then click E-Mail
Dell in the Communicate list. Send an e-mail message to Dell about your
problem; you can expect to receive an e-mail message from Dell within hours.
See "Dell Technical Support Policy" on page 94 for a description of the hardware
and software support provided by Dell.
CALL DELL — If you cannot solve your problem by using the Dell | Support
website or e-mail service, call Dell for technical assistance (see page 95). See
"Dell Technical Support Policy" on page 94 for a description of the hardware and
software support provided by Dell.