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Contents 7
5 Getting Help . . . . . . . . . . . . . . . . . . . . . . 81
Obtaining Assistance . . . . . . . . . . . . . . . . . . 81
Technical Support and Customer Service
. . . . . 82
Online Services
. . . . . . . . . . . . . . . . . . 82
Automated Order-Status Service
. . . . . . . . . 83
Dell Enterprise Training
. . . . . . . . . . . . . . . . . 83
Problems With Your Order
. . . . . . . . . . . . . . . 83
Product Information
. . . . . . . . . . . . . . . . . . . 83
Returning Items for Warranty Repair or Credit
. . . . . 83
Before You Call
. . . . . . . . . . . . . . . . . . . . . 84
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . 84
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87