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132 Getting Help
www.dell.com
www.dell.com/ap
(Asian/Pacific countries only)
www.dell.com/jp
(Japan only)
www.euro.dell.com
(Europe only)
www.dell.com/la
(Latin American and Caribbean countries)
www.dell.ca
(Canada only)
You can access Dell Support through the following websites and e-mail addresses:
• Dell Support websites
support.dell.com
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)
• Dell Support e-mail addresses
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com
(Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses
apmarketing@dell.com
(Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user:
anonymous
, and use your e-mail address as your password.
AutoTech Service
Dell's automated support service—AutoTech—provides recorded answers to the questions most
frequently asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your
questions. For the telephone number to call for your region, see "Contacting Dell" on page 135.