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26 Solving Problems
Hard Drive Problems
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
"Safety, Environmental, and Ergonomic Instructions" on page 48.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.
TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD/DVD-RW DISC —
1
Click the
Start
button and click
Control Panel
.
2
Under
Pick a Category
, click
Performance and Maintenance
.
3
Under
or pick a Control Panel icon
, click
Power Options
.
4
From the
Power Schemes
tab, select
Always On
.
RUN CHECK DISK —
1
Click the
Start
button, then click
My Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
.
4
Click the
Too ls
tab.
5
Under
Error-checking
, click
Check Now
.
6
Click
Scan for and attempt recovery of bad sectors
.
7
Click
Start
.
CHECK THE MICROSOFT OUTLOOK
®
EXPRESS SECURITY SETTINGS — If you cannot open
your e-mail attachments:
1
In Outlook Express, click
Too ls
, click
Options
, and then click
Security
.
2
Click
Do not allow attachments
to remove the checkmark.