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Initial Procedures 2-3
8. If there is a memory area problem and the computer has memory mod-
ules, remove the memory modules from the main board, verify that they
are free of any obvious physical damage, verify that the connectors on the
modules and in the memory module sockets are not damaged, and then
reinstall the modules.
9. Raise the LCD display and verify that the computer is free of any
obvious physical damage.
10. Verify that the keyboard is free of any obvious physical damage and that its
keys operate freely.
11. Verify that the touch pad operates freely.
12. If an external monitor is connected, verify the following:
a. The monitor’s interface cable is properly attached to the external-
monitor connector on the computer’s I/O panel.
b. The monitor’s power cable is attached to a power source and is free of
any obvious physical damage.
c. The monitor, its interface cable, and connectors are free of any obvious
physical damage.
d. The monitor is on.
e. The monitor’s controls are set according to the instructions in the docu-
mentation for the monitor.
13. If an external mouse is connected, verify the following:
a. The mouse is properly connected to the keyboard/keypad/mouse con-
nector on the computer’s I/O panel.
b. The mouse, its cable, and connectors are free of any obvious physical
damage.
c. The mouse’s ball and pushbuttons operate freely.
14. For any attached serial or parallel devices, verify the following:
a. The device’s interface cable connector is correctly attached to the
appropriate port connector on the computer’s I/O panel.
b. The captive screws that secure the connectors at each end of the inter-
face cable are secure enough to ensure a firm connection.
c. The attached device, its interface cable, and connectors are free of any
obvious physical damage.