Dell PP21L Laptop User Manual


 
Appendix 109
Macrovision Product Notice
This product incorporates copyright protection technology that is protected by U.S. patents and other
intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision,
and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.
Reverse engineering or disassembly is prohibited.
Dell Technical Support Policy (U.S. Only)
Technician-assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the operating system, software programs, and
hardware drivers to the original default configuration as shipped from Dell, as well as the verification of
appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-
assisted technical support, online technical support is available at
support.dell.com
. Additional technical
support options may be available for purchase.
Dell provides limited technical support for the computer and any “Dell-installed” software and peripherals
1
.
Support for third-party software and peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory
Integration
2
.
1
Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support ser-
vice contract purchased with the computer.
2
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell
limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard,
third-party hardware components integrated through CFI for the duration of the computer’s service contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the software programs that are installed
on the computer during the manufacturing process (Microsoft
®
Office, Norton Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-branded media bay or ExpressCard
accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic
modems, docking stations/port replicators, networking products, and all associated cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not
under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software
and peripherals is provided by the original manufacturer of the product.
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