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User Manual: Elo
®
Tablet
SW602113 Rev C, Page 49 of 59
Chapter 5: Technical Support
If you are experiencing trouble with your tablet, refer to the following suggestions.
If the problem persists, please contact your local dealer or contact Elo Touch Solutions
Customer Service.
Solutions to Common Problems
Problem
Suggested Troubleshooting
The Tablet does not respond when
turning on the system.
Check that the AC/DC power adapter kit is
properly connected or that the battery is charged.
Verify the AC power source is functioning.
Tablet does not respond with charged
battery or AC/DC power adapter kit
connected
Remove the battery, wait 1 minute, reinstall
battery, and try again.
Monitor display is blank.
If the Power Status LED is blinking, the tablet may
be in SLEEP mode. Press the power button to
see if the image reappears.
Technical Assistance
Visit http://www.elotouch.com/Support/TechnicalSupport/default.asp for technical support.
Refer to the last page of this user manual for Elo contact information worldwide.