Epson 5000/5500 Printer User Manual


 
Problems and Solutions
This chapter describes problems you may encounter while operating
your printer and provides their likely solutions. If you have a
printer problem, find it in the list below and then see the
appropriate page for the solution.
Power supply
l
Power is not being supplied.
Printing
l
The printer does not print.
l
The print is faint or uneven.
l
Dots are missing in printed characters or
graphics.
See page 6-3.
See page
6-4.
See page 6-5.
l
Printed characters are not what you expected.
l
The print position is not what you expected.
Paper handling
l
Single sheets do not feed properly.
l
Continuous paper does not feed properly.
Options
l
When using the cut-sheet feeder, the paper does
not feed properly.
See page 6-5.
See page 6-5.
See page 6-6.
See page 6-8.
See page 6-9.
See page 6-10.
l When using the optional pull tractor, the paper
does not feed properly.
l
When using an optional interface, the printer
See page 6-11.
does not operate properly.
See page 6-11.
6-2
Troubleshooting