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EPSON Perfection 610 Revision B
Troubleshooting Overview 22
3.1 Overview
This chapter describes troubleshooting procedures for this scanner.
3.2 Self-Diagnostic Function
The self-diagnostic function of the scanner lets the scanner itself detect
abnormal conditions. When the scanner detects an abnormality, it
shows an error using the lamp. See Table 3-1 for the errors detected by
the self-diagnostic function.
Table 3-1. Errors Detected by the Self-Diagnostic Function
Lamp Condition Error Type (Cause Remedy)
No effect
Command Error
Cause:
Undefined command
Disposition:
The scanner ignores the wrong command and
parameters, and returns NACK and waits for the
next command and parameters.
Remedy:
The scanner clears the error when it receives a
correct command and parameters.
Blinking
(Goes off after 30
minutes.)
Communication Error
Cause:
Wrong communication procedure is detected.
USB is disconnected during communication.
Disposition:
The scanner turns the lamp off and stops
operating.
Remedy:
Turn the scanner off and back on.
Disconnect the USB cable and then connect it
properly.
Acceptable command:
None
Off
(=the lamp has
blown out.)
Blinking
(=error except the
lamp has blown
out.)
Fatal Error
Cause:
The lamp has blown out.
The scanner is turned on or receives a
command with the transportation screw
locked.
The scanner is broken.
Disposition:
The scanner turns the lamp off and stops
operating.
Remedy:
After removing the cause of the problem,
Turn the scanner off and back on.
Send a ESC@ command.
Disconnect the USB cable and connect it
again.
Acceptable command:
[ESC F, ESC f, ESC @]