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Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■ First see “Diagnosing Printer Problems” to help determine what the cause of the
problem may be.
■ Then see “Problems and Solutions” on page 53 for solutions to common setup
and software problems.
It’s a good idea to check EPSON’s web site periodically for
possible updates to your printer driver. Visit www.epson.com
and check the section for your product to see if there is a new
driver available for downloading to your computer.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below, or running a printer check, as described on page 51.
Checking the Control Panel Lights
Follow the guidelines on the next page when you check the control panel lights.
power button
load/eject
button
cleaning button
color ink out light
black ink out light
power
light
paper out light