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Problems and Solutions
Here are some basic troubleshooting tips if you have any problems setting up your
printer, installing software, getting good print quality, feeding paper, or other
miscellaneous problems.
Problems Setting Up the Printer or Installing
Software
The printer started making noise
after ink cartridge installation . . .
■ The first time you install ink
cartridges, the printer must charge
its ink delivery system for a couple
minutes. Wait until charging
finishes (the
Ppower light stops
flashing) before you turn off the
printer. If you turn off the printer
while it’s charging, it begins
charging again the next time you
turn it on and uses more ink than
necessary.
■ Make sure the ink cartridge
clamps are locked down
completely and that no packing
material remains in the printer.
Turn off the printer, disconnect it
from your computer, and turn it
on again to clear the error. Then
turn it off, reconnect it, and turn
it on again.
■ If the printer stops moving or
making noise, but the
Ppower
light is still flashing after
5 minutes, turn off the printer.
If the light is still flashing when
you turn it back on, contact your
EPSON dealer or see “Where To
Get Help” on page 61.
You’re having problems installing
the printer software . . .
■ Carefully follow the instructions
on the Start Here poster.
■ Make sure your printer is turned
on and the printer cable is securely
connected to the printer and
computer.
■ Make sure you’ve closed all other
applications, including any screen
savers. Then try installing the
software again.
You’re printing over a network . . .
See your electronic Reference Guide
for instructions on configuring your
printer for use on a network.