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Problems with Paper Feeding
Too many copies are printing . . .
Make sure the Copies settings
in the printer software and your
application aren’t both set for
multiple copies.
Paper doesn’t eject fully or is
wrinkled . . .
■ If the paper doesn’t eject fully, you
may have set the wrong paper size.
Press the
S load/eject button to
eject the paper. Then select the
correct paper size in your
application or printer software.
■ If it’s wrinkled when it ejects, the
paper may be damp or too thin.
Paper doesn’t feed . . .
Remove the stack of paper from the
sheet feeder. Check that the paper:
■ Isn’t curled or creased
■ Isn’t too old
■ Isn’t loaded above the arrow on
the left edge guide
■ Isn’t jammed inside the printer.
(If the
S paper out light is
flashing, paper is jammed.)
When you reload the paper, make
sure the left edge guide fits the paper.
Paper jams inside the printer . . .
Turn off your printer, open the
cover, and remove all the paper
that’s inside, including any small
pieces that may have torn off.
If your paper jams frequently:
■ Use smooth, high-quality paper,
loaded printable side up.
■ Fan the stack and then even the
edges before loading it.
■ Don’t load paper above the arrow
mark on the left edge guide.
■ Place the paper against the right
edge guide and slide the left edge
guide against your paper.
Multiple pages feed at once . . .
Remove the stack of paper from the
printer. Then:
■ Make sure the paper isn’t too thin.
■ Fan the edges of the stack of paper
to separate the sheets.
■ Reload the paper as described on
page 14.
■ Make sure the edge guides are
snug against the paper.