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Note:
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2.
Unplug the power cord from the electrical outlet; then
disconnect the interface cable from the printer.
3.
4.
5.
Remove the paper from the paper feeder.
Attach the protective material to the printer.
Repack the printer and power cord and place them in the
original box.
6.
Keep the printer flat in the box during transport.
7.
If the print quality is poor after transport, clean the print
head. See “Cleaning the Print Head.”
Troubleshooting
Most problems you may encounter while operating your
printer have simple solutions. Find your problem in this
section
and follow the recommended steps. If you cannot solve your
problem, contact your dealer or a qualified service person for
assistance.
Power supply
The printer does not work or control panel lights are off.
Check that the power cord is properly plugged into the
electrical outlet.
Check that the side of the power switch with the vertical bar (I)
is pressed down to
turn
on the printer.
If the electrical outlet is controlled by an outside switch or
automatic timer, use a different outlet.
Maintenance and Troubleshooting
3-5