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If your printer is not operating properly and you cannot solve the
problem using the troubleshooting information in this guide, contact
customer support services for assistance.
We will be able to help you much more quickly if you give us the
following information:
Serial number of your printer:
(The serial number label is on the back of the printer.)
Printer model:
Brand and model of your computer:
Printer software version:
(Click the About button in your printer driver.)
Windows version (for example, 95 or 3.1) you are using:
Software application(s) you normally use with your printer and
their version number(s):
For United Kingdom and the Republic of Ireland
Users
If you purchased your printer in the UK or the Republic of Ireland,
Epson (UK) Limited provides a range of customer services and technical
support.
Note:
For customers in the Republic of Ireland, please use the correct dialing codes
when dialing the UK telephone numbers listed in the following sections. For
example the Enquiry Desk fax number, 01442 227271, should be dialed as
0044 1442 227271 from the Republic of Ireland.
L
Maple Rev.D
A5 size Appendix c
06/17/97 pass 0
C-2
Contacting Customer Support