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Troubleshooting 43
Where To Get Help
If your Epson printer is not operating properly and you cannot solve the
problem using the troubleshooting information, see the support
information below.
Internet support
Visit Epson’s support website at http://support.epson.com and select
your printer for solutions to common problems. You can download
drivers and documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Speak to a support representative
Before you call for support, please have the following information ready:
❏ Product name (Epson LX-300+II)
❏ Product serial number (located on the back of the printer)
❏ Proof of purchase (such as a store receipt) and date of purchase
❏ Computer configuration
❏ Description of the problem
Then call:
❏ U.S.: (562) 276-4322, 6
AM to 6 PM, Pacific Time, Monday through
Friday.
❏ Canada: (905) 709-2170, 6
AM to 6 PM, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply.
Purchase supplies and accessories
You can purchase ribbon cartridges and other accessories from an
Epson authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canada sales).