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30 Printing and Copying Problems
Cannot Scan Over the Network
■ Make sure your computer is connected to the same network as your printer.
■ If you cannot scan from the product’s control panel, make sure you restarted your
computer after installing the product software. Make sure EPSON Event Manager is
not being blocked by your firewall or security software.
■ If you are scanning a large document at high resolution, a communication error may
occur. If the scan did not complete, lower the resolution.
■ Check the Connection setting and test the connection using EPSON Scan Settings.
■ If network communication was interrupted while starting EPSON Scan, exit EPSON
Scan, and restart it after a few seconds. If EPSON Scan cannot restart, turn the
product off and on, and then try again. Check the
Timeout Setting in EPSON Scan
Settings.
Print a Network Status Sheet
1. Press x Menu.
2. Press u or d to select
Wi-Fi/Network Settings, then press OK.
3. Press u or d to select
Confirm Wi-Fi/Network Settings, then press OK.
4. Press the
B&W or Color x Start button twice to print a network status sheet.
Printing and Copying Problems
■ Make sure the size of paper you loaded matches the paper size selected on the control
panel or in your printer software.
■ Make sure your original is placed properly (see page 6). If your original is on the
scanner glass and the edges of your copy are cropped, move your original away from
the edges slightly. Also, place the document flat against the scanner glass.
■ Printing stops when an ink cartridge is expended. If a color cartridge is expended, you
may be able to continue printing temporarily with black ink; see the online
User’s Guide for more information. If the black cartridge is expended, you must
replace it to continue printing.
■ Make sure your paper is loaded short edge first and is positioned against the right side
with the edge guide against its left side. Don’t load paper above the arrow mark on the
edge guide.