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Troubleshooting
Indication/Symptom What to do
Connect a phone to the Phone/Fax
connector on the Ericsson W25.
Verify that a dial tone is heard. If
not, the data service may be out of
order. Check that the Ericsson W25
has received an IP address. The
data service is a prerequisite for the
fax service, see section
Cannot send or receive on a fax
connected to the Ericsson W25
6.4 –
Internet Access for troubleshooting
the data service.
Make sure that the fax is working,
for example by connecting it to a
fixed line telephone network
(PSTN).
Messages regarding fax status and
failures are shown on the fax.
Contact your Service Provider if
problems remain.
6.6 Wireless LAN Connection
Table 26 Wireless LAN
Indication/Symptom What to do
Check that the Wireless LAN
indicator on front panel of the
Ericsson W25 unit is lit. If not,
connect an Ethernet cable between
the PC and the Ericsson W25 to
establish a connection. The wired
connection is required for the initial
Wireless LAN configuration of the
Ericsson W25.
Cannot access the local network
from a wireless device.
Verify that the Wireless LAN
interface installed on the wireless
client is active.
Make sure that your Ericsson W25
network does not use the same
radio channel as other wireless
devices in the premises, for
example security systems. The
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