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Troubleshooting
1/1551-CRH 102 168 Uen Rev A 2008-12-16
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7 Troubleshooting
This chapter describes how to solve a number of issues that could occur
during installation, configuration, and use of the Ericsson W3x. More
information is available at www.ericsson.com/fwt.
If none of the suggested methods in this chapter solve your problem, you
are recommended to:
1. Restart the Ericsson W3x (see section 7.1).
2. Reset the Ericsson W3x to factory default configuration (see section
7.2).
3. Contact your service provider.
7.1 Restart
To restart the Ericsson W3x, click the Restart button on the System web
page.
If you cannot access the WUI, remove the power cable to disconnect the
Ericsson W3x from power and wait a moment before reconnecting the
cable.
7.2 Reset to Factory Default Settings
The factory default configuration contains the original settings of your
Ericsson W3x.
To reset the configuration to factory default settings, click the Reset button
in the “FACTORY RESET” section on the System web page.
If you cannot access the WUI, the following procedure resets all
configurable values back to factory default settings:
1. Press the Reset button with the tip of a pen. The Standby button starts
blinking.
2. Wait until the Standby button stops blinking which indicates that the
reset is finished.