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Troubleshooting
1/1551-CRH 102 168 Uen Rev A 2008-12-16
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• Make sure that the PC belongs to the same workgroup as the Ericsson
W3x. For instructions, see section 6.3.1 – Check Workgroup Settings.
The Ericsson W3x workgroup is displayed on the Sharing web page.
• If you have problems accessing a printer, make sure that the printer
drivers are correctly installed on the PC.
7.7 Telephony and Fax Service (W35 only)
Note: The telephony and the fax services will work without any further
configurations but must be supported by the subscription/network
in order to work. If you are unsure, check with your service
provider.
Table 28 – Telephony and Fax Service
Indication/Symptom What to do
Cannot make or receive a call from
a telephone connected to the
Ericsson W35.
Make sure that the phone is
working, for example by connecting
it to a fixed line telephone network
(PSTN). The phone has to be of a
standard touch tone type (with
DTMF keypad support).
Note: Some old phones have a
keypad, although they do not
support DTMF. These phones are
consequently not supported by the
Ericsson W35.
The phone must be connected to
the Phone connector on the
Ericsson W35. Verify that a dial
tone is heard when picking up the
handset. If not, replace the handset
and restart the Ericsson W35. Allow
some two minutes for the startup
and then listen for the information
tone again
If an information tone other than the
dial tone is heard when lifting the
handset verify that the SIM card is
correctly inserted, re-enter the PIN,
or enter the PUK and a new PIN to
unlock the SIM card. The method to
use depends on the type of