43
Zip drive
www.gateway.com
Cannot copy songs from a Secure Digital memory card to my
computer.
Secure Digital memory cards have copy protection algorithms that prevent you
from copying copyrighted material from the card to another device. You can
play copyrighted files from the memory card, but you cannot copy the
copyrighted files from the memory card.
Zip drive
Some of the steps in this section may require you to remove the computer case
cover. Follow “Preventing static electricity discharge” on page 3 when working
inside your computer.
The green busy light on the Zip drive does not turn on.
■ Make sure that your computer is receiving power.
■ Make sure that the power cable connection to the Zip drive is secure.
■ Make sure that there is a disk in the drive.
The Zip drive is not assigned a drive letter, or the Iomega software
cannot find the Zip drive.
■ Make sure that Pin 1 is connected correctly on all IDE data cable
connections. The red stripe on the data cable must align with Pin 1 on
each connection. If the cable does not have a keyed connector, make sure
that the connector is covering all of the pins. For more information, see
“Installing a drive” on page 23.
■ Make sure that the Zip drive is configured correctly. See “Configuring the
new IDE drive” on page 16 or “Configuring the new SCSI drive” on
page 20, depending on the type of drive that you have.
■ If there is another drive on the same IDE controller, make sure that it is
configured correctly. See the documentation that accompanied the other
IDE drive for configuration information. (Often this information is on the
drive case.)
■ Make sure that BIOS support for the Zip drive is enabled in the BIOS. If
you are unable to enable BIOS support for the Zip drive in the BIOS Setup
utility and the Zip drive does not appear on the computer, then your
computer may have an incompatible BIOS that does not correctly
understand IDE drives. Download and install an updated BIOS from the
Gateway Web site at support.gateway.com
.