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Chapter 9: Troubleshooting
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Safety guidelines
While troubleshooting your computer, follow these safety guidelines:
■ Never remove your computer case cover while your computer is turned
on and while the modem cable and the power cord are connected.
■ Do not attempt to open the monitor case. To do so is extremely dangerous.
Even if the power is disconnected, energy stored in the monitor
components can be dangerous. Also, opening the monitor voids the
warranty.
■ Make sure that you are correctly grounded before opening your computer
case. For more information about preventing damage from static electricity,
see “Preventing static electricity discharge” on page 91.
Warning Do not try to troubleshoot your problem if power cords or
plugs are damaged, if your computer was dropped, or if
the case was damaged. Instead, unplug your computer
and contact a qualified computer technician.