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Troubleshooting
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer department
or network administrator for help. For more information about setting
up a network in your home, see the printed network guide that came
with your notebook.
Passwords
Your notebook does not accept your password
Make sure that CAPS LOCK and NUM LOCK are turned off, then retype the
password.
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
notebook for repair. Call Gateway Customer Care for instructions.
PC Cards
You installed a PC Card and now your notebook is having problems
■ Make sure that you have correctly installed required software for the
PC Card. For more information, see your PC Card’s documentation.
■ Make sure that the PC Card you installed is not causing a system
resource conflict. For more information on resource conflicts, see
“Device installation” on page 100.
Pointing device
See “Touchpad or pointing device” on page 119.
Help and
Support
For more information about network troubleshooting, click
Start, then click Help and Support. Type the keyword
network troubleshooting in the Search box
, then click the arrow.