Gateway Web site
www.gateway.com
3
Using Support
The Support site is divided into seven major areas:
■ Product Support
■ Documents
■ Drivers & Downloads
■ Customer Service
■ Upgrades
■ Tools
■ Contact Us
Product Support
Click Support Home, then click Notebooks. To view support documents for
your notebook, type your serial number in the Serial Number box, then click
Submit.
Click the arrow button to open the Select Your Computer Product box, then
click Notebook Computers to access product documentation, specifications,
and guides for all Gateway notebooks.
Documents
Click Documents to access user guides and specifications for Gateway products.
Drivers & Downloads
Click Drivers & Downloads to get the latest software updates for BIOS and
driver upgrades. By entering your serial number you get drivers specific to your
notebook. Click Browse All Downloads to walk through a step-by-step wizard
to locate your drivers.
Customer Service
Click Customer Service to view information about your account and general
information about warranties and special offers.
Upgrades
Click Upgrades to view and purchase upgrades for your notebook.
Tools
Click Tools to access utilities to help you manage your notebook.
Contact Us
Click Contact Us to access links to customer care with a live technician,
including chat and e-mail. Click Call Us to get a list of Gateway telephone
numbers for both sales and support.