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www.gateway.com
Chapter 1: Getting Help
Support Home
Click Support Home, then click Computers. To view support documents for your computer,
type your serial number in the
Serial Number box, then click Submit.
Click the arrow button to open the
Select Your Computer Product box, then click Profile
Computer Series
to access product documentation, specifications, and guides for all
Gateway Profile computers.
Product Support
Click Product Support to view a list of all the products that Gateway supports.
Downloads
Click Downloads to get the latest software updates for BIOS and driver upgrades. By entering
your serial number you get drivers specific to your computer. Click
Browse All Downloads
to walk through a step-by-step wizard to locate your drivers.
Customer Service
Click Customer Service to view information about your account and general information
about warranties and special offers.
Upgrade Center
Click Upgrade Center to view and purchase upgrades for your computer.
Resources
Click Resources to access utilities to help you manage your computer.
Contact Us
Click Contact Us to access links to customer care with a live technician, including chat
and e-mail. Click
Call Us to get a list of Gateway telephone numbers for both sales and
support. For more information, see “Telephone support” on page 96.