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Chapter 1: Getting Help
Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword) in the Search
box located at the top of any Help and Support screen, then click the arrow button.
For each search, you receive the following search result types:
■ Suggested Topics - These topics are located in Help and Support and are relevant
to your search topic.
■ Full-text Search Matches - These topics are located in Help and Support and contain
the words you entered in the
Search box.
■ Microsoft Knowledge Base - These topics are located on the Microsoft Web site and
contain the words you entered in the
Search box. You must be connected to the
Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results you
want to view.
To view a topic, click the topic name in the
Search Results list.
BigFix
Your computer may include BigFix. BigFix monitors your computer for problems and
conflicts. It automatically gathers information about the latest bugs, security alerts, and
updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you
by flashing the blue taskbar icon. To fix the problem, click on that icon to open BigFix.
To start BigFix:
■ Click Start, All Programs, Accessories, System Tools, then click BigFix.
To learn more about using BigFix:
■ From the BigFix program, click Help, then click Tutorial.