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GFK-1425B Touch Display Products: IC752CTD400/450 29
Touch Screen
Note
Operating temperature can affect touch screen calibration. If touch screen
operation is slightly off, recalibrate it by running calibration from the Touch
Screen icon in Control Panel.
Symptom Possible Causes Solution
Cursor does not respond at all to
touch.
Touch screen disabled. Make sure documented default
touch screen settings are selected.
Touch screen driver accidentally
deleted.
Reinstall touch screen driver
System is busy. Press C
TRL
-A
LT
-D
ELETE
once to
view task list.
Cursor moves but does not follow
your touch accurately.
Touch screen not calibrated
properly.
Run calibration from ELO Touch
Screen in Control Panel (see page
33).
Touch screen responds erratically
to touch; cursor might not be
visible.
Display Station is connected to a
serial mouse.
Touch screen settings are
incorrect.
Disconnect serial mouse, connect
a PS/2 mouse, and reboot.
Refer to page 22 for settings.
External PS/2 Mouse
Symptom Possible Causes Solution
Cursor does not respond to mouse
movement
Mouse not plugged in. Plug mouse into mouse port on
Display Station and reboot.
The type of mouse is not
supported.
Use a PS/2 mouse.
System is busy. Press C
TRL
-A
LT
-D
ELETE
to view
task list.
Mouse not detected. Restart Display Station product
with external mouse connected.
Keyboard
Symptom Possible Causes Solution
External keyboard locks up The type of keyboard is not
supported.
Use a Key Tronic keyboard. (Most
keyboards will work. However, we
recommend a keyboard
manufactured by Key Tronic.)
Keyboard not plugged into
keyboard port on Display Station.
Plug keyboard in.
System is busy. Press C
TRL
-A
LT
-D
ELETE
to view
task list.