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8-1
Troubleshooting
8
Troubleshooting
This chapter addresses performance-related network problems that can be
caused by topology, switch configuration, and the effects of other devices or
their configurations on switch operation. (For switch-specific information on
hardware problems indicated by LED behavior, cabling requirements, and
other potential hardware-related problems, refer to the installation guide you
received with the switch.)
This chapter includes:
■ Troubleshooting Approaches (page 8-2)
■ Browser or Switch Console Problems (page 8-3)
■ Unusual Network Activity (page 8-4)
• General Problems (page 8-4)
• IGMP-Related Problems (page 8-5)
■ Using the Event Log To Identify Problem Sources (page 8-6)
■
Diagnostic and management tools, including:
• Link test (page 8-9)
• Ping test (page 8-9)
• Browse configuration (page 8-13)
• Command prompt (page 8-15)
• Restoring the factory default configuration (page 8-16)
For information on support and warranty provisions, see the Support and
Warranty booklet shipped with the switch.
Sraswb.book : SIER_SW8.FM Page 1 Tuesday, June 30, 1998 12:20 PM