Troubleshooting
Getting Started 19
■ Conditions under which the problem occurred.
■ Error messages that have been displayed.
■ The manufacturer and model of the printer or other accessories connected to
the computer.
■ Operating system version number and registration number.
On some models, the registration number may be identified in the Operating
System table as the Product Id.
462939-001.book Page 19 Thursday, March 20, 2008 9:03 AM