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Service and Support Information
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Service and Support
Information
Customer Support Options
Worldwide
In addition to the phone numbers listed below, the warranty
and support chapter of the online user guide contains
worldwide sales and service addresses and phone numbers.
Customer Support and
Repair Assistance for the
U.S. and Canada:
(Refer to the warranty
and support chapter in
the online user guide for
additional product repair
information.)
Call 1-208-323-2551 Monday through Friday from
6 am to 10 pm, Saturday 9 am to 4 pm (Mountain
Time) free of charge during the warranty period.
However, your standard long-distance phone
charges still apply. Have your system nearby and
your serial number ready when calling.
If you know your printer needs repair, call
1-800-243-9816 to locate your nearest
HP-authorized service provider, or call
1-208-223-2551 for HP centralized service
dispatch.
Post-warranty telephone assistance is available
to answer your product questions. Call
1-900-555-1500 ($2.50* per minute, U.S. only) or
call 1-800-999-1148 ($25* per call, Visa or
MasterCard, U.S. and Canada) Monday through
Friday from 7 am to 6 pm and Saturday from 9
am to 3 pm (Mountain Time).
Charges begin only
when you connect with a support technician.
*Prices subject to change.