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Installation and configuration 46
HP now distributes drivers and other support software for servers and server blades through Service Pack for
ProLiant, or SPP, which you can download from the HP website (http://www.hp.com/go/spp/download).
Be sure to use the latest SPP version for the server or server blade.
If you installed an OS by using the Intelligent Provisioning software, its Configure and Install feature may
have provided the latest driver support.
To directly locate the OS drivers for a particular server, enter the following web address into the browser:
http://www.hp.com/support/<servername>
In place of <servername>, enter the server name.
For example:
http://www.hp.com/support/dl360g6
Installing Management Agents
If you use the Assisted Installation path feature of the Intelligent Provisioning software to install the operating
system on a new server, the Management Agents are automatically installed at the same time.
You can update the Management Agents by using the latest versions of the agents provided in the Intelligent
Provisioning software.
Diagnostic tools
To troubleshoot array problems and generate feedback about arrays, use the following diagnostic tools:
• ACU
ACU is available on the SmartStart CD in the controller kit for ProLiant G7 and earlier server
generations. For ProLiant Gen8 servers, ACU is embedded in the system, available during boot with the
F5 key. ACU, and other system software, is also available for download in the SPP from the HP website
(http://www.hp.com/go/spp).
For more information about ACU, see the Configuring Arrays on HP Smart Array Controllers Reference
Guide on the Documentation CD that ships with the controller or on the HP website
(http://www.hp.com/support/CASAC_RG_en). For more information about error messages, see the
appropriate troubleshooting guide for your product.
• ADU
ADU is available on the HP website (http://www.hp.com/support). When prompted for product
information, enter the server model name. For more information about the meanings of the various ADU
error messages, see the appropriate troubleshooting guide for your product.
• Event Notification Service
This utility reports array events to the server IML and the Microsoft® Windows® system event log. You
can obtain the utility from the SmartStart CD or the HP website (http://www.hp.com/support). When
prompted for product information, enter the server model name.
• HP Insight Diagnostics
HP Insight Diagnostics is a tool that displays information about the system hardware configuration and
performs tests on the system and its components, including drives if they are connected to Smart Array
controllers. This utility is available on the SmartStart CD and also on the HP website
(http://www.hp.com/servers/diags).