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ENWW Chapter 4: Problem Solving 97
4 Does the job print as expected?
continued
YES
NO
Print is garbled
or only a
portion of the
page prints.
Printing
stops in the
middle of
the job.
Print speed is
slower than
expected.
A control panel
setting is not
taking effect.
Check that you are using the proper
printer driver (page 20).
Check the interface cable
connections. Test the cable by trying
it on another computer (if possible).
Replace the printer cable with a
high-quality cable (page 9).
[Cancel Job]
might have been
pressed.
Simplify the print
job.
Add more
memory to the
printer
(page C-1).
Turn banner
pages off. (See
your network
administrator.)
Check settings in
the printer driver
or software
application.
(Printer driver
and software
commands
override control
panel settings.)
Check that the
power supplied to
the printer is
steady, and
meets printer
specifications
(page A-18).
The data file sent to the printer might
be corrupt. To test, try printing it on
another printer (if possible), or try a
different file.
Reduce the job’s complexity, print at
a lower resolution (page B-6), or
install more printer memory
(page C-1).
You might be missing a printer
message that could help you solve
the problem. From the Configuration
Menu in the printer’s control panel,
temporarily turn the Clearable
Warnings and Auto Continue
settings off (page B-13) and then
print the job again.