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ENWW Chapter 4: Problem Solving 101
2 Does the job print as expected?
For other
problems,
check the
Contents, the
Index, the printer
software help, or
page 94.
YES
NO
The print job is
not sent to the
desired printer.
The print job
has incorrect
fonts.
The computer
cannot be used
while the printer
is printing.
Another printer with the same or
similar name might have received
the print job. Verify that the printer
name matches the name selected in
the Chooser (page 103).
Turn Background
Printing on in the
Chooser. Status
messages will be
redirected to the
Print Monitor,
allowing the
computer to
continue working
while the printer
is printing.
If you are printing an .EPS file, try
downloading the fonts contained in
the .EPS file to the printer before
printing. Use the HP LaserJet Utility
(page 21).
If the document is not printing with
New York, Geneva, or Monaco fonts,
go into the Page Setup dialog box,
and select Options to deselect
substituted fonts.