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ENWW Chapter 4: Problem Solving 87
RAM DISK FILE
SYSTEM IS FULL
Delete files and then try again, or turn the printer off, and then turn
the printer on to delete all files on the device. (Delete files using
HP Web JetAdmin, or another software utility. See the software help
for more information.)
If the message persists, increase the size of the RAM disk. Change
the RAM disk size from the Configuration Menu in the printer’s control
panel (page B-14).
RESEND UPGRADE
There is an error in the printer’s flash firmware. Resend a valid
firmware image.
TRAY x EMPTY
Load the empty tray (x) to clear the message.
If you do not load the specified tray, the printer will continue printing
from the next available tray, and the message will continue to display.
TRAY x LOAD
[TYPE] [SIZE]
Load the requested paper into the specified tray (x). (See the sections
on loading paper, starting on page 28.)
Ensure that the trays are correctly adjusted for size. The size
displayed on the front of the paper tray must match the size of paper
loaded in the tray. The tray type settings (and size for Tray 1) must be
set from the printer’s control panel (page 57).
If you are trying to print A4 or letter size paper, and this message
appears, make sure the default paper size is set correctly from the
Printing Menu in the printer’s control panel.
Press [Go] to print from the next available tray.
Press [-Value+] to scroll through the available types and sizes. Press
[Select] to accept the alternate type or size.
TRAY 2 LOAD
LEGAL
(or similar messages
requesting that you
load paper)
Load the requested paper into the indicated tray, or press [Select] to
override the message and to print on a loaded paper size.
If printing does not continue, press [Go].
UNABLE TO
STORE JOB
A job cannot be stored on the printer because of memory or file
system configuration.
UNSUPPORTED SIZE
IN TRAY [YY]
An external paper handling device detected an unsupported paper
size. The printer will go offline until the condition is corrected.
USE [TYPE]
[SIZE] INSTEAD?
If the requested paper size or type is not available, the printer asks if
it should use another paper size or type instead.
Press [-Value+] to scroll through the available types and sizes. Press
[Select] to accept the alternate type or size.
WAIT FOR PRINTER
TO REINITIALIZE
The RAM disk setting has been changed from the printer’s control
panel. This change will not take effect until the printer reinitializes.
Printer Messages (Continued)
Message Explanation or Recommended Action