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ENWW Chapter 4: Problem Solving 91
66.xy.zz INPUT
DEVICE FAILURE
alternates with
CHECK CABLES
AND CYCLE POWER
An error occurred in an external paper handling device.
Press [Go] to clear the message. If the message will not clear, turn
the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)
68 NVRAM ERROR
CHECK SETTINGS
An error occurred in the printer’s nonvolatile memory (NVRAM) and
one or more printer settings has been reset to its factory default.
Print a configuration page and check the printer settings to determine
which values have changed (page 105).
Hold down [Cancel Job] while turning the printer on. This will clean
up the NVRAM by removing old areas that are not being used.
If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)
68 NVRAM FULL
CHECK SETTINGS
The printer’s nonvolatile memory (NVRAM) is full. Some settings
might have been reset to the factory defaults.
Print a configuration page and check the printer settings to determine
which values have changed (page 105).
If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)
69.x
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)
79.xxxx
PRINTER ERROR
The printer detected an error. The numbers (xxxx) indicate the
specific type of error.
Turn the printer off, and then turn the printer on. Try printing a job from
a different software application. If the job prints, go back to the first
application and try printing a different file. (If the message only
appears with a certain software application or print job, contact the
software vendor for assistance.)
If the message persists with different software applications and print
jobs, record the numbers that appear (xxxx) and contact an
HP-authorized service or support provider. (See the telephone
support flyer included with the printer.)
Printer Messages (Continued)
Message Explanation or Recommended Action