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Hardware options installation 103
When installing or replacing a TPM, observe the following guidelines:
• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system
board.
• When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption
technology. For security reasons, only the customer can enable these features.
• When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, HP Service provides a TPM with the spare system board.
• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
• When using BitLocker, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
• HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the
encryption technology feature documentation provided by the operating system.
Installing the Trusted Platform Module board
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
1. Do one of the following:
o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22).
o For rack models, if installed, remove the security bezel (on page 24).
2. Power down the server (on page 22).
3. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4. Do one of the following:
o For tower models, place the server on a flat, level surface with the access panel facing up.
o For rack models, extend the server from the rack (on page 27).
5. Remove the access panel (on page 25).
6. Remove the PCI air baffle (on page 28), if installed.
7. If installed, remove the PCI card from slot 6 ("Remove a full-length expansion board" on page 37).
CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures
the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM,
administrators should consider the system compromised and take appropriate measures to ensure
the integrity of the system data.