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Software and configuration utilities 116
HP Insight Remote Support software
HP strongly recommends that you install HP Insight Remote Support software to complete the installation or
upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or
HP contractual support agreement. HP Insight Remote Support supplements your monitoring continuously to
ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure
submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on
your product’s service level. Notifications may be sent to your authorized HP Channel Partner for onsite
service, if configured and available in your country.
The HP Insight Remote Support software extends the HP enterprise remote support portfolio for customers with
small and medium size IT environments. The software is available in two variants:
• HP Insight Remote Support 7.x software is optimized to support up to 500 managed systems and can
be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine. It can be
integrated easily to work with a supported version of HP Systems Insight Manager. HP Insight Remote
Support 7.x provides anytime, anywhere personalized access to your IT environment through HP Insight
Online, and is also the recommended version for HP Proactive Care Service.
• HP Insight Remote Support Advanced supports medium-sized to large environments with up to 3,500
devices. It can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine
and requires HP Systems Insight Manager. Optionally, customers using HP Operations Manager or SAP
Solution Manager to manage their environment can integrate these platforms easily to create a single
view. This software is also optimized to deliver Mission Critical Services through additional features.
For more information about the Insight Remote Support Advanced software, see the HP website
(http://www.hp.com/go/insightremotesupport).
The HP Insight Remote Support Release Notes detail the prerequisites, supported hardware, and associated
operating systems. The release notes are available on the HP website
(http://www.hp.com/go/insightremotesupport/docs). HP Insight Remote Support is included as part of HP
Warranty, HP Care Pack Service, or HP contractual support agreement.
Scripting Toolkit
The Scripting Toolkit is a server deployment product that enables you to build an unattended automated
installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML,
DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes
how to apply these tools to build an automated server deployment process.
The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are
used to automate many of the manual steps in the server configuration process. This automated server
configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server
deployments.
For more information, and to download the Scripting Toolkit, see the HP website
(http://www.hp.com/go/ProLiantSTK).
HP Service Pack for ProLiant
SPP is a release set that contains a comprehensive collection of firmware and system software components,
all tested together as a single solution stack for HP ProLiant servers, their options, BladeSystem enclosures,
and limited HP external storage.