Filter
Top Products
Control panel message Description Recommended action
Authentication Required Authentication has been enabled for this
feature or destination. A username and
password are required.
Type the user name and password, or contact
the network administrator.
Authentication Required To Use This
Feature
A user name and password are required. Type the user name and password, or contact
the network administrator.
Check the glass and remove any paper To
continue press Start
A digital send or copy job has been performed
from the scanner glass, but the original
document needs to be removed.
Remove the original document from the
scanner glass, and then press Start.
Close flatbed cover during initialization The scanner cannot initialize while the
scanner cover is open.
Close the scanner cover.
Digital send communication error An error has occurred during a digital send
task.
Contact the network administrator.
Document feeder bin full The document feeder (ADF) ouput bin is full. Remove all media from the document feeder
(ADF) output bin.
Document feeder cover open The document feeder (ADF) cover is open. Close the document feeder (ADF) cover.
Follow the instructions in the onscreen dialog
box.
Document feeder empty The document feeder (ADF) does not contain
paper.
Load paper in the document feeder (ADF)
input tray.
Document feeder paper jam Media is jammed in the document feeder
(ADF).
Follow the instructions in the onscreen dialog
box. See
Clear jams on page 75.
Document feeder pick error The document feeder (ADF) experienced an
error while picking media.
Make sure that your original contains no more
than 50 pages. Follow the instructions in the
onscreen dialog box.
Flatbed Cover Open The device scanner cover is open. Close the scanner cover.
Folder list is full. To add a folder, you must
first delete a folder.
The device limits the number of folders that
can be established.
Delete an unused folder to add a new folder.
Front side optical system error The scanner has experienced an error. To temporarily clear the message so you can
send a fax or send e-mail, touch Hide. If this
message persists, contact an HP-authorized
service or support provider. See the HP
support flyer or go to
www.hp.com/support/
9250c.
HP digital sending: delivery error A digital send job has failed and cannot be
delivered.
Send the job again.
Jam in document feeder Media is jammed in the document feeder
(ADF).
Remove jammed media from the document
feeder (ADF). Follow the instructions in the
onscreen dialog box, or see
Clear jams
on page 75.
If the message persists after all jams have
been cleared, a sensor might be stuck or
broken. Contact an HP-authorized service or
support provider. See the HP support flyer, or
go to
www.hp.com/support/9250c.
LDAP server is not responding. Contact
administrator.
The LDAP server has exceeded the time out
value for an address request.
Verify the LDAP server address. See Solve
e-mail problems on page 77. Contact the
network administrator.
Table 6-1 Control-panel messages (continued)
ENWW Control-panel messages 73