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removed from each print cartridge. When plastic tape covers the print cartridge
contacts, the printer cannot detect that the print cartridge is installed.
To remove plastic tape from a print cartridge
▲ Hold the print cartridge so that the copper strips are on the bottom and facing
toward the printer, and then carefully remove the plastic tape.
1 Remove plastic tape
CAUTION: Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad electrical
connections. Do not remove the copper strips. They are required electrical
contacts.
Paper problems
• Paper jam
•
Printer does not feed paper
•
Printer ejects paper
•
Out-of-paper message
•
Printer prints on multiple sheets at once
Paper jam
To clear a paper jam
1. Press the Resume button.
If the paper jam does not clear, then go to the next step.
2. Turn off the printer.
3. Disconnect the printer power cord from the electrical outlet.
Chapter 12
86 Troubleshooting