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Diagnostics B-7
Diagnostics The printer includes a series of self-diagnostic tests designed to
help solve printer hardware problems. If one of the tests encoun-
ters an error, and error message appears, which includes:
• Error code — always write down this code for future refer-
ence by Technical Services.
• Brief description of the error
• A series of buttons that allow you to respond to the error. In
some cases, you can ignore the error or enter a further diag-
nostic routine. In other cases, you must restart the printer.
During the course of operating the printer, another class of error
messages may appear on the control panel. In Novice mode, the
ATTN (Attention) key blinks on the Ready or Front Page screen
when the printer detects an error condition, or potential error
condition. When you press this button, the panel displays one or
more messages of the following types:
• Warnings — the printer has detected a condition that, if left
unaddressed, could result in substandard prints or a condi-
tion that will require an action before printing can continue.
Any action on your part is optional.
• Actions — the printer has detected an error condition that
stopped printing or will prevent printing from starting. You
must correct the error before the printer will be ready to print.
In Expert mode, you can display current messages via the menu
option, Warnings & Actions. See “Warnings & Actions” on
page 3-14 for instructions.