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Menus 3-13
• Printheads Procedures
• Load Ink in All Heads — fills all printheads with ink, as
when initially installing the printer.
• Fill Heads with Ink — fills one or more of the printheads
you select with ink.
• Empty Heads (Fill With Air) — fills the printheads with air.
User Diagnostics
User Diagnostics presents an interactive troubleshooting pro-
gram to diagnose problems before calling technical support. It
walks you through a series of tests and checks for certain printer
functions. The printer asks you to make observations or run sim-
ple tests to help it diagnose problems and suggest corrective
actions. It has the following sections:
• Printhead Jet Statistics
• VideoNet Status
• VideoNet Connection
• Carriage Motion
• Calibration
• Vacuum Pressure
• Warnings and Actions List — table of all actions and warn-
ings with cause and recovery
• Error History — displays a list of errors that have occurred
since the printer was last powered up.
• Log Error History — writes a file containing all of the errors
that have occurred on the printer since the printer was put
into service, for troubleshooting by technical support person-
nel. The file is saved on the computer running the HP Soft-
ware RIP at:
c:\program files\kodiak\logs\c3.txt
Print Menus This option prints all of the menu options in a hierarchical tree
format for reference.
Service Printer These functions are for factory, service, and technical support
use.