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6-2 HP Support Services
CompuServe
Support information and interactive sharing of technical information
are available on CompuServe’s HP Peripherals forum GO HPPER. To
subscribe, call CompuServe, Inc. at (800) 848-8199 (U.S.).
NOTE
This service is not operated b
y
HP.
HP Customer Support
If you are unable to resolve problems with your HP Color Copier using
information in this User’s Guide, call HP Customer Support.
Callin
g
in the U.S. and Canada Durin
g
Warrant
y
Call (208) 323-2551 Monday through Friday from 6 am to 10 pm
Mountain Standard Time (MST) and Saturdays from 9 am to 4 pm
MST. This service is free during the warranty period of the HP Color
Copier; however, your standard long-distance phone charges still
apply.
Callin
g
in the U.S. and Canada Post Warrant
y
If your copier is not under warranty, you can call (800) 999-1148. A
per-call, out-of-warranty support fee will be charged to your credit
card. You can also call (900) 555-1500 ($2.50 per minute) from 7 am
to 6 pm MST and Saturdays from 9 am to 3 pm MST. Charges begin
only when you connect with a support technician. (Prices and hours
are subject to change without notice.)