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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep
User manual
4
Alea Systems Limited Warranty
Alea Systems warrants to the original purchaser that Alea Systems's unmodified products, other than software,
shall be free from defects in material and workmanship for:
3 years for CD Printing Autoloading Systems excluding the CD-R duplication drives and any print engine which
has a 1 year warranty.
This warranty excludes all collateral or consumable items* and commences upon the original purchase date of
such products from Alea Systems or an authorized Alea Systems reseller. Alea Systems software is provided
"as is" pursuant to Alea Systems's separate Software License Agreement and Limited Warranty. This warranty is
only valid if HP brand ink cartridges are used. The use of any other brand of cartridge will result in this warranty
being void.
Alea Systems products requiring Limited Warranty service hereunder should be delivered to a Alea Systems
authorized service organization with proof of purchase within the applicable warranty period. Upon receipt of
products covered by this Limited Warranty, Alea Systems will, at its option, repair or replace the defective
system parts at no cost to the customer.
Alea Systems offers two options at no cost to the customer regarding the CD-R duplication drives. You must
choose from the following options:
Send in the drive(s) to Alea Systems for repair, (repairs take approx. 4-6 weeks).
Exchange the drive(s) for a refurbished CD-R drive.
There is no cost to the customer except the cost to ship their non-functional item to Alea Systems. All returns of
Alea Systems products require a return material authorization (RMA) number, which can be obtained by calling
Alea Systems Customer Support with a complete description of failure and error messages. If products are
returned by mail, the customer agrees to insure the products or assume the risk of loss or damage in transit. The
customer also agrees to prepay shipping charges. Standard warranty turnaround is 4-5 days, except duplication
drives (see above). Warranty coverage includes the cost to return the repaired or exchange item via 2 day on
part replacements, 3 day on systems and Fed Ex Int'l for shipments outside the US or Canada. This Limited
Warranty does not cover the following: (a) routine preventive maintenance, adjustments and cleanings described
in the user documentation; (b) any condition necessitating repair or replacement of products that result from (1)
operator error, accident, or misuse, (2) damage to the product, (3) improper maintenance, (4) improper physical
environments, or (5) the customer's unauthorized alteration, modification, or repair of such products; (c) any
failure or defect not reported to Alea Systems within five business days after its occurrence; or (d) any failure or
defect determined by Alea Systems not to have resulted from a defect in materials or workmanship.
IMPORTANT NOTICE REGARDING PERSONAL COMPUTERS:
Alea Systems expects that its customers utilize prudent hard drive data back up systems and routines. If a
Personal Computer ("PC") purchased from Alea Systems requires warranty repair work or warranty replacement,
Alea Systems does not and will not provide any hard drive data retrieval, recovery, transfer or back-up services.
Please back up your hard drive before returning a PC to Alea Systems for such warranty repair or replacement.
This warranty expressly excludes liability for lost data.
THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND EXCLUSIVE REMEDY AND THE SOLE AND
EXCLUSIVE LIABILITY OF ALEA SYSTEMS IN CONNECTION WITH ALEA SYSTEMS'S PRODUCTS AND IS
IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE AND ALL OTHER OBLIGATIONS OR LIABILITIES OF ALEA SYSTEMS OTHER THAN AS