Quick Start Guide
73
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Help
Problem Solution
My keyboard doesn’t
work, even though the
computer and monitor
seem to work.
3
If the PC beeps repeatedly or if nothing happens when you press keys, it’s possible
that the keyboard is connected improperly.
PS/2 keyboards only:
Check that the cable connector pins are straight. Make
sure the keyboard is connected to the keyboard port, not to the mouse port. If you
need to reconnect these two cables, turn the computer off, reconnect the cables, and
then turn the computer back on.
3
Try restarting the computer (click
Start
, select
Turn Off Computer
, and click
Restart
). If that doesn’t work, press and hold the computer On button until the
computer turns off (approximately five seconds). Then turn the computer back on.
The AOL program
comes up even though
I’m not using it.
3
If AOL opens when you are using another Internet Service Provider (ISP), the PC is still
trying to use AOL for Internet access and you may want to remove the AOL program.
To uninstall AOL:
1
Click
Start
on the taskbar.
2
Click
Control Panel
.
3
Double-click
Add or Remove Programs
.
4
Select
America Online
, click
Change/Remove
, and then click
Yes
when the
confirmation window opens.
Note:
Removing the AOL program will not cancel your account with AOL.